Contact us

Address

Head Office

Athens, Greece

We’d love to hear from you.
Whether you have a question about your order, our jewellery, or simply want to say hello, we’re here for you.

 

Phone

+30 210 123 4567

Email

hello@berlinjewel.com

We typically respond within 24–48 hours.

Get In Touch

    Frequently Asked Questions

    My order hasn't arrived yet. Where is it?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do you deliver on public holidays?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Do you deliver to my postcode?

    Track the status of your order:a Woodmart marketplace provides the ability to track the status of an order by tracking number.

    Is next-day delivery available on all orders?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    Do I need to be there to sign for delivery?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.